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The West Springfield Department of Public Works works every day at a diverse number of tasks that effect almost every aspect of life for those living, visiting and/or working within the boundaries of the Town of West Springfield. Safety is our number one priority each day.

Other major Public Works responsibilities include maintenance of streets and sidewalks, installation and repair of street signs, water treatment and distribution, snow removal and sanding, collection and pumping of sanitary sewer effluent, flood protection, collection of recyclables, solid waste, yard waste and large bulk items.

We acknowledge that the safety and comfort of the citizens of West Springfield is the prime purpose of our mission and to them we commit our efforts to attain each goal with environmental sensitivity and fiscal constraint.


Mission Statement - Safety is Job #1

Each week, an average of 28 municipal workers suffer injuries serious enough to keep them off the job for five days, according to the Massachusetts Department of Industrial Accidents.

"Public employees repair our roads, remove our waste, care for our disabled and more, exposing themselves to proven hazards that cause needless injury," said Jodi Sugerman-Brozan, executive director of MassCOSH, the Massachusetts Coalition for Occupational Safety and Health, in a statement.


Table of Organization

  1. Administration and Finance
  2. Operations – which includes street and sidewalk maintenance, storm and sanitary sewer operation including flood control, snow and ice removal operations as well as solid waste management and collection.
  3. Water Treatment and Distribution
  4. Engineering and Design – which is responsible for all contract work, inspections, and related documents. Interacts with other Departments for the providing technical assistance and relative information.

Do you have some SNOW AND ICE control advice? Please email us at snow@townofwestspringfield.org. Be sure to include the location address and the concerns you are having. This is the best way to communicate your snow related issues to us - we look forward to hearing from you.


DPW Work Zone News

To find out where Columbia Gas is working this year please visit their website.

June 11, 2018

Our Drinking Water Pressure Zone Improvement and Drinking Water Meter Replacement Projects will begin by the week of July 16, 2018. Residents that need water meter upgrades will be contacted via mail by the Town's Contractor East National Water Systems located at 81 Beech St, Palmer, MA 01069 and directed to sign up for an appointment via their company's website.

Our street sweeping crew has been out since mid March getting our streets cleaned up - check out their progress at West Springfield Street Sweeping Map. The streets that are highlighted in green have already been swept.

April 27, 2018

The following State Revolving Fund (SRF) loan funded Water and Sewer project contracts are in the signing process and will be getting under way this year:

  1. Clean Water Project - Inflow & Infiltration Reduction Improvements work @ $1,115,360.00 with Caracas Construction Corporation
  2. Clean Water Project - Flood Control Pumping Stations Improvements @ $2,543,600.00 with Bay State Regional Contractors
  3. Drinking Water Project - Water Pressure (low) Zone Modifications @ $4,092,073.00 with Ludlow Construction Company
  4. Drinking Water Project - Water Meter Replacement @ $1,698,806.00 with East National Water LLC

April 17, 2018

Clara Street was paved.

April 13, 2018

Town Hall Parking Lot - Southern area - near the Library was paved. Crews will now begin work on the final parking lot area adjacent to 11 Central Street and the back of the Fire Station.

April 12, 2018

Bids were opened for year 2018 Crack Sealing and Line Painting of various streets and Town parking lots.

April 2 - 13, 2018

A section of Elm Street (Route 20) Northbound between the Post Office and CVS will be occupied with natural gas pipe construction activities from 9:00AM to 2:00PM. There is a message board on the Town Green to communicate additional information. Please avoid this area if possible.

April 2, 2018

One Lane of Elm Street (Route 20) Northbound that feeds into the Westbound turn onto Westfield street will be closed for gas pipe work from 9:00AM to 2:00PM. There is a message board on the Town Green to communicate additional information. Please avoid this area if possible.

March 23, 2018

Our street sweeping crew is already out getting our streets cleaned up - check out their progress at West Springfield Street Sweeping Map.

March 19, 2018

Re-construction of the Town's Municipal Office Building Parking Lot on the South Side next to the Library is underway.

March 7, 2018

Bids are out for Drinking Water and Sanitary Sewer infrastructure projects.

March 6, 2018

Sewer Rates were set to fund infrastructure repairs and operational cost increases as follows:

Effective January 1, 2018 (and Fiscal Years 2019, 2020, 2021)

Ordered: That the Town Council establishes new sewer use fees, pursuant to Massachusetts General Laws Chapter 83 for residential and commercial users, effective on and after January 1, 2018, which shall be: $3.35 per 100 cubic feet

And that effective on and after July 1, 2018, the sewer use fees shall be:
$4.35 per 100 cubic feet (30% increase)

And that effective on and after July 1, 2019, the sewer use fees shall be:
$5.65 per 100 cubic feet (30% increase)

And that effective on and after July 1, 2020, the sewer use fees shall be:
$7.35 per 100 cubic feet (30% increase)

Provided however, that the sewer use fees of Town residents granted exemptions from real estate tax in any tax year by the Board of Assessors under General Laws Chapter 59, Section 5, Clauses 17E, 18, 41C and 41D shall, for said tax year, be 90% of the sewer use fees established herein and as amended from time to time.

And that the industrial sewer use charges shall be adjusted on January 1, 2018, July 1, 2018, July 1, 2019 and July 1, 2020, by the same incremental percentage as the adjustments to the residential and commercial users.

February 7, 2018

Sanitary Sewer System Infrastructure Investment Update - Pump Stations: Installation of permanent by-pass pumping & Programmable Logic Controllers at our Bridge Street, Agawam Avenue and Riverdale Street sanitary sewer pump stations is now substantially complete. The project contract price is $612,762.00 and will enable us to bypass these stations with temporary pumps while these stations receive the next $5.8 million dollars worth of work to be done over the next year. The work includes replacement of concrete, pumps, piping and electrical systems.

November 2, 2017

OSHA Standards Legislation: The House of Representatives have passed a bill last week that would apply the OSHA safety standards to public workers. The Senate passed their own version (known as bill "S.2167") of the bill weeks ago. The two versions will now need to be reconciled before the bill will move to the Governor for his signature. The legislation also creates an occupational health and safety hazard advisory board and MWWA would have a seat on this board.