Water Use Restriction In Effect

Please be advised a water ban is in effect starting July 15, 2019 until the end of December of 2019. The Town of West Springfield is implementing a water use restriction due to service on the Pease Ave water tank. This water use restriction covers non-essential outside watering; watering will be permitted from 5pm-9am.

For questions please contact the Department of Public Works at 413-263-3230 

MEMA Encourages Residents to Stay Safe During Extreme Heat

“MEMA urges residents to take precautions during the upcoming extreme heat. Never leave children or pets alone in a closed vehicle, find an air-conditioned public space, cooling center, or other cool spot for relief, and watch for heat-related illnesses,” said Massachusetts Emergency Management Agency (MEMA) Director Samantha Phillips. “Please check on your family, friends, or neighbors to make sure they are safe during the extreme heat.” 

 For more information on heat-related illnesses and graphics, see

Range Use Notification

Please be advised the West Springfield Police Department will be using the West Springfield Sportsman's Club Shooting range on July 18, 20, 27, August 3. 


Water FAQ

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Expand/Contract Questions and Answers

  • How do I detect a water leak in my buildings drinking water system by reading the water meter?

  • How do I cope with brownish red color water and / or remove that color from my laundry?

  • How does lead enter the drinking water?

  • Who owns the service lines that carry drinking water from the water main to my home?

  • Who owns the service lines that carry drinking water from the water main to a business, industrial or commercial residents?

  • Is the Town of West Springfield in compliance with applicable drinking water standards for lead?

  • How can I find out if my tap water is safe to drink?

  • How will I know if my water isn’t safe to drink?

  • What’s this new drinking water report that I’ve heard about?

  • How can I get my water tested?

  • I don’t like the taste/smell/appearance of my tap water. What’s wrong with it?

  • What if I have a severely compromised immune system?

  • What should I do if I own a drinking water well?

  • What about bottled water?

  • What about home water treatment units?

  • Where does my drinking water come from?

  • How can I help to protect my drinking water?

  • I’m worried about a specific drinking water contaminant (lead, Cryptosporidium, nitrate, radon, etc.) What should I know?