COVID-19 Information & Updates

Town Hall, Senior Center and the Library are closed to the public until further notice.

The West Springfield Police Department and Fire Department lobbies are closed to the public for non-emergencies.

Please call the business line to any department regarding Town business as will be doing our best to assist you by phone or via email.

Parents & Family

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The Power of Parents 


Parents can play a powerful role in preventing their teen from abusing drugs & alcohol. The free materials and resources below are a great place to start.



Tips for Talking to Your Kids

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For more information on how to start the conversation, as well as examples of scenarios and how to respond, view the Parent Talk Kit, created by the Partnership for Drug Free Kids and the Medicine Abuse Project


 The Physiology of Addiction


Dr. Ruth Potee is a board certified Family Physician and Addiction Medicine physician at Valley Medical Group in Greenfield, MA. Dr. Potee engages communities in discussions surrounding substance abuse through her wide ranging series of talks, which can be found on her website, speaking specifically here about the physiology of addiction.


 Internet Safety 

The internet puts more resources at our fingertips than ever before. Due to the wealth of information accessible online, both good and bad, it’s important to understand different ways we can make the internet safer. One website that provides a variety of internet safety resources for parents is Common Sense Media. For example, they have produced, A Parents Ultimate Guide to YouTube, A Parent’s Ultimate Guide to YouTube Kids, and YouTube Alternatives. These resources contain steps to add content filters and parental controls, to reduce the chance of exposure to inappropriate content. For more information on safety tips, as well as discussion starters click here!


 Teen Stress, Depression, & Suicide

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Get Help

The National Suicide Prevention Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.

Call 1-800-273-8255

More information regarding signs, symptoms, & resources can be found below:

Parent's Guide to Teen Depression
Suicide Prevention


Call Now or Make an Appointment to Speak with a Parent Specialist

M-F: 9am-9pm ET
Translators available

Call Now or Make an Appointment to Speak with a Parent Specialist

M-F: 9am-9pm ET
Translators available