The Massachusetts Substance Use Helpline is the only statewide, public resource for finding substance use treatment and recovery services. Helpline services are free and confidential. Caring, trained Specialists help callers understand the treatment system and your options.
Monday – Friday: 8 am to 10 pm
Weekends: 8 am to 6 pm
The Grayken Center for Addiction at Boston Medical Center and the Partnership for Drug-Free Kids have come together to provide Massachusetts families with free support and information to help address youth substance use. Parent Specialists from the Partnership for Drug-Free Kids can be accessed by phone, text, or email, to provide guidance and support for parents.
Call 1-844-319-5999 or Make an Appointment to Speak with a Parent Specialist
Monday - Friday: 9am to 9pm
TEXT HOPEMA to 55753
Text a Parent Specialist
Receive a response within 24-48 hours
Receive a response within 24-48 hours
CT Family Care Services is the first minority-owned outpatient mental health agency in Massachusetts, with same-week availability and no wait list! Open and welcoming to all.
Call: (413) 285-8722
Jewish Family Service of Western Massachusetts is known for compassionate, caring and professional counseling services. Counseling offers support to individuals, families and couples across the economic spectrum. Our clients come from all walks of life. Many people learn about us through word of mouth, because JFS has a reputation of being highly professional and trustworthy. Support groups are offered by the Counseling department.
For more information about support groups and urgent consultation needs click here!
Learn to Cope is a non-profit support network that offers education, resources, peer support and hope for parents and family members coping with a loved one addicted to opiates or other drugs.
Peer Support Staff: 508-801-3247
AdCare is a Substance Abuse Treatment Center providing inpatient and outpatient services across Massachusetts and Rhode Island.
For General Information:
Call: 1-800-ALCOHOL (1-800-252-6465)
For Admission Services:
West Springfield Outpatient Facility
117 Park Ave. West Springfield, MA 01089
Alcoholics Anonymous is an international fellowship of men and women who have had a drinking problem. It is nonprofessional, self-supporting, multiracial, apolitical, and available almost everywhere. There are no age or education requirements. Membership is open to anyone who wants to do something about his or her drinking problem.
Western Mass Intergroup 474 Pleasant St. Holyoke, MA 01040
Narcotics Anonymous is a global, community-based organization with a multilingual and multicultural membership. NA was founded in 1953, and members hold nearly 67,000 meetings weekly in 139 countries today.
Call: 1-866-NA-HELP-U (1-866-624-3578)
SMART Recovery is an abstinence-based, not-for-profit organization with a sensible self-help program for people having problems with drinking and using. It includes many ideas and techniques to help you change your life from one that is self-destructive and unhappy to one that is constructive and satisfying.
Toll Free: 866-951-5357
Allies in Recovery is an online-learning platform for families whose loved one struggles with drugs or alcohol. They provide community, personalized guidance, and a scientifically-proven program to give you the skill-set you’ll need to help your loved one.
Refuge Recovery is a mindfulness-based addiction recovery community that practices and utilizes Buddhist philosophy as the foundation of the recovery process. Drawing inspiration from the core teachings of the Four Noble Truths of Buddhism, emphasis is placed on both knowledge and empathy as a means for overcoming addiction and its causes. Those struggling with any form of addiction greatly benefit when they are able to understand the suffering that addiction has created while developing compassion for the pain they have experienced.
Al-Anon Family Groups is a mutual support program for people whose lives have been affected by someone else’s drinking. By sharing common experiences and applying the Al-Anon principles, families and friends of alcoholics can bring positive changes to their individual situations, whether or not the alcoholic admits the existence of a drinking problem or seeks help.
Nar-Anon Family Groups is primarily for those who know or have known a feeling of desperation concerning the addiction problem of someone very near to you. They have traveled that unhappy road too, and found the answer with serenity and peace of mind. This program, which is not a religious one but a spiritual way of life, is based on the Twelve Steps of Nar-Anon.
Contact Person: Barbara or Patty
Call: 413-246-0677 or 413-534-7237
The National Drug Helpline is an organization who wants to make a positive change and provide a platform to those who are currently struggling with substance abuse and/or behavioral disorders. The National Drug Helpline provides accessible resources and contact information to anyone who may be in need of substance abuse or mental disorder help. We strive to help as many people as we possibly can to reduce both the stigma and impact of addiction.