Central Maintenance

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Department Head

Ben Paquette

Director / Energy Mgr.

The Central Maintenance Department provides efficient and timely building and maintenance services for our city's facilities and grounds, with a commitment to energy efficiency and resource sustainability. We continually strive to create a community-wide environment that our residents can take pride in.

Our department maintains 9 School Buildings, Library, Senior Center, City Hall, and several other municipally owned properties.

Central Maintenance works closely with other departments such as School, Parks & Recreation, Public Works and Planning, assisting them in reaching their project goals.

Additionally, we are responsible for the upkeep of all City parks, sports fields, playgrounds and pavilions. Our Forestry division, along with our Tree Warden, assess and maintain our city's tree inventory.

West Springfield attained it's Green Community designation on December 22, 2015! We are dedicated to reducing energy consumption in a variety of ways; responsibly lowering our carbon footprint and reducing energy costs.

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For streetlight repair requests, please email Director Ben Paquette at bpaquette@tows.org or call 413-495-1891 x1016



Please complete the linked document(PDF, 53KB) and email to Ben Paquette at bpaquette@tows.org or return to Town Hall


West Springfield’s Community Choice Power Supply Program 

Basic Service rates change twice a year or more, depending on rate class.  As a result, the Town’s aggregation rate may not always be lower than the Basic Service rate.  The goal of the aggregation is to deliver savings over the life of the Program against Eversource Basic Service.  However, savings cannot be guaranteed.  You may opt-in or opt-out of the Town’s Program at any time with no fees or penalties by going online at www.colonialpowergroup.com/west-springfield/, filling out and submitting the OPT-IN/OPT-OUT form OR by calling First Point at (888) 875-1711.